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PiN 570 | User Manual
109
17. Troubleshooting
This chapter suggests possible solutions to common problems with your PiN. If you cannot find the answer
to your question here, or if the recommended solution does not solve your problem, please contact your
retailer for assistance or visit the Navman support website for your area (see Support Information, page 116).
Troubleshooting
Problem Possible Cause Recommended Solution
1 Operation Frozen
1.1 PiN software is
“locked up”
and will not
respond.
Software error Restart your PiN by doing a ‘Soft Reset.’ The PiN remembers
your settings, and returns you to the Pocket PC desktop. Your
saved data will be retained by your PiN. Resetting your PiN is
similar to shutting down and restarting your desktop computer.
Any unsaved data will be lost.
1.2 I can’t
remember my
password
User sets
password and
then forgets it.
Restart your PiN using a Hard Reset. This completely resets
your PiN to its original factory settings. It removes all RAM data
from your PiN and requires you to set up your PiN again as if
using it for the first time. To ensure the integrity of your data
you should carry out regular backups. Resetting your PiN is
similar to shutting down and restarting your desktop computer.
Any unsaved data will be lost.
1.3 PiN software
still “locked
up” following
soft reset.
Software error Restart your PiN using a Hard Reset. This completely resets
your PiN to its original factory settings. It removes all RAM data
from your PiN and requires you to set up your PiN again as if
using it for the first time. To ensure the integrity of your data
you should carry out regular backups. Resetting your PiN is
similar to shutting down and restarting your desktop computer.
Any unsaved data will be lost.
2 Power Problems
2.1 I can’t turn on
my PiN while
using battery
power
The battery has
too little charge
to operate your
PiN
Connect the PiN to a power source, then try to activate it.
NOTE: If the battery completely runs out of power and is not
charged in time, your PiN may act as if you have carried out a
Hard Reset next time you activate it.
2.2 My PiN runs
out of power
quickly.
Battery not fully
charged
When not in use, keep the PiN connected to a power source.
This will ensure that the battery is always charged.
2.3 My PiN runs
very slowly
Too many
applications
open
Close open applications that you are not using and continue to
work.
2.4 My PiN runs
very slowly
Battery low Connect the PiN to a power source. You can continue to work
while it charges.
- Contents 3
- Box Contents 5
- 1. Introduction 6
- 2. PiN Features 7
- Back Components 8
- Left-Side Components 9
- Top Components 10
- Bottom Components 10
- Stylus 11
- 3. Battery 12
- Charging the Battery 13
- 4. GPS and GPS Signals 14
- 5. Microsoft ActiveSync 15
- PiN 570 16
- 6. Memory Card 17
- 7. Starting Your PiN 18
- 9. Basic Skills 21
- Programs 22
- Pop-up Menus 24
- Notifications 25
- Word Completion options: 26
- To use Letter Recognizer: 28
- To use Block Recognizer: 30
- Writing on the Screen 31
- To write on the screen: 32
- To select writing: 32
- To convert writing to text: 32
- Drawing on the Screen 34
- Recording a Message 35
- Using My Text 35
- 10. Managing Your Pocket PC 37
- Adding or Removing Programs 38
- To remove programs 41
- 11. Installing Outlook 2002 42
- 12. Microsoft Pocket Outlook 43
- To create an appointment: 44
- Using the Summary Screen 44
- Creating Meeting Requests 45
- To create a contact: 47
- Finding a contact 47
- To create a task: 49
- To create a note: 51
- During synchronization: 51
- Using the Message List 52
- Composing Messages 55
- Working with Inbox Accounts 56
- Creating a new Inbox Account 57
- Configuring an Inbox Account 60
- Obtaining Account Status 60
- 13. More Programs 65
- Input Modes 66
- Typing Mode 66
- Writing Mode 67
- Drawing Mode 67
- Recording Mode 68
- File and Folder Management 68
- Document Tools 69
- Pocket Excel 70
- Microsoft Reader 71
- Getting Books on Your PiN 72
- Using the Library 72
- Reading an eBook 72
- Navigating an eBook 73
- Marking up an eBook 74
- Removing an eBook 75
- 14. Software Accessories 77
- Working with Contacts 78
- Media Playback 80
- Tools Functions 80
- Connecting and Using TSC 81
- Pictures 82
- 15. Pocket Internet Explorer 84
- To save PiN memory 85
- Using AvantGo Channels 85
- 16. Getting Connected 86
- Connecting to your ISP: 90
- Connecting to a VPN server: 94
- To browse the Internet: 103
- Maintaining Favorites 103
- Working with Webpages 104
- Configuring PIE 108
- 17. Troubleshooting 109
- 18. Regulatory Information 113
- Safety Precautions 114
- Battery 115
- About the Infrared LED 115
- Support Information 116
- Compliance 116
- Copyright 116
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